Privacy Policy
Last updated:
At Jackpot Jill Casino ("we", "us", "our"), accessible via this website, your privacy is of paramount importance. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding that data.
1. Information We Collect
We may collect the following types of information when you register, make a deposit, or interact with our platform:
- Personal identification information (name, date of birth, address)
- Contact information (email address, phone number)
- Financial information (payment method details, transaction history)
- Identity verification documents (passport, driving licence) for KYC purposes
- Technical information (IP address, device type, browser, cookies)
- Gameplay data (sessions, wagers, game history)
2. How We Use Your Information
Your data is used solely to operate and improve our services:
- To process account registrations, deposits, and withdrawals
- To verify your identity and comply with anti-money-laundering obligations
- To deliver bonuses, promotions, and personalised communications
- To provide customer support and resolve disputes
- To detect and prevent fraud, money laundering, and problem gambling
- To improve site performance, security, and user experience
3. Data Sharing and Third Parties
We do not sell or rent your personal information to third parties. We may share data with:
- Payment processors to facilitate transactions
- Identity verification and KYC service providers
- Regulatory bodies and law enforcement where legally required
- Responsible gambling organisations upon your request
4. Cookies
Our site uses cookies to enhance your experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain site functionality.
5. Data Security
We employ industry-standard SSL encryption and security protocols to protect your data from unauthorised access, alteration, or disclosure. Access to personal data is restricted to authorised personnel only.
6. Data Retention
We retain your personal data for as long as your account is active and for up to 5 years thereafter to comply with legal and regulatory obligations.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact our support team at privacy@jackpotjill.com.
8. Contact Us
If you have questions about this Privacy Policy, please contact us via 24/7 live chat or by emailing our support team. We are committed to resolving any privacy concerns promptly.